Store Policy and FAQ

٠࣪⭑ Where do you ship from? ٠࣪⭑

Portugal, Europe

٠࣪⭑ Do you ship worldwide? ٠࣪⭑

Yes! If you have any concerns about your shipping location or if your country is not available as a shipping option, please email me before completing your order. It might be an issue with the store settings.

USA SHIPPING: Temporarily unavailable as I look into alternatives. Details down below.

٠࣪⭑ When are orders shipped? ٠࣪⭑

Orders placed until 20 MAY 2026 will be shipped on 30 JUNE 2026

You will be notified in your email when your order has been shipped!

I will be shipping orders in batches, on selected days.

If you still have concerns, feel free to email me!

٠࣪⭑ Why is shipping disabled to my country? ٠࣪⭑

If this FAQ doesn't have other indications on why the shipping might be disabled, feel free to email me.

٠࣪⭑ How long will it take to receive my order after its shipped? ٠࣪⭑

Portugal - 1 to 20 business days

Europe - 5 to 30 business days

International - 15 to 50 business days

٠࣪⭑ What is this store's shipping, return and exchange policy? ٠࣪⭑

I do not take responsibility for misplaced mail or lost packages for orders shipped with standard shipping.

If you have selected tracked shipping for your order and the package hasn’t arrived, please send me an email.

I do not accept returns or exchanges, unless the wrong item has been shipped. Please make sure to write you address properly and if you have had previous issues with your address, leave me a note at the end of your order.

٠࣪⭑ What is the status of US shipping? ٠࣪⭑

Starting August 29th, 2025, any package from the EU that enters the US will be subjected for tariffs. Due to this, since October, Portugal has ceased regular shipping to the US. As soon as I'm able to find alternatives, I will make shipping available for the US. Please have patience. ❤︎